Rachel Pointer Resume
Relevant Experience
January 2016-Present RachelPointer.com, Glenwood, IA
Owner and Operator, providing the following services
- Training and Inspirational Speaking: specializing in identifying commercial sexual exploitation and trafficking, understanding the impact of sex trafficking on development and behavior, and trauma-informed response to victims and survivors.
- Facilitation and Anti-Trafficking Consultation: specializing in issues related to strengthening system response to issues related to human trafficking, legislative efforts related to human trafficking, ensuring trauma-informed framework for responding to sex trafficked individuals in all levels of potential interaction, and developing sustainability in staffing.
- Resilience Coaching: specializing in burnout prevention and recovery and leadership development with individuals who have experienced complex trauma and those who serve complex trauma survivors.
Contract experience with Women’s Fund of Omaha, Salvation Army Wellspring Program, Department of Justice, Office for Victims of Crime, Nebraska Alliance of Child Advocacy Centers, HTI Labs, and many others
December 2011-present Free The People Movement, Omaha, NE
Movement Liaison, Co-Founder
- Responsible for speaking on behalf of the organization and volunteers, and upholding the mission of organization
- Responsible for advocating for best-practice services and resources for victims and survivors of human trafficking
- Responsible for directing volunteers regarding event planning, and collaboration with community partners
- Responsible for collaboration and communication with legal, legislative, medical, educational, mental health, social services, faith, and general public communities
October 2017- July 2018 Magdalene Omaha, Omaha, NE
Program Manager, Adult Residential Recovery Program Home
- Responsible for interviewing and assessing program applicants to determine eligibility
- Responsible for arranging and completing intake, and guiding residents and care teams throughout program
- Responsible for communicating with residents and a wide array of community partners
- Responsible for developing program curriculum and ensuring quality services are being provided to residents
- Responsible for developing and adhering to program budget
- Responsible for providing written and oral communication with staff, referral sources, care teams, and residents
- Responsible for ensuring program elements are survivor-focused, and implemented in a trauma-informed way
January 2016-October 2017 Omaha Home for Boys, Omaha, NE
Case Manager & Program Consultant, Juvenile Residential Program
- Responsible for interviewing and assessing program applicants to determine eligibility
- Responsible for communicating with parents, families, and a wide array of community partners
- Responsible for training and supervision of direct care staff
- Responsible for consulting with direct care staff to ensure quality service provision
- Responsible for guiding youth, parents, and care teams throughout placement in residential program
- Responsible for developing and implementing transitional plans for youth in collaboration with care teams
- Responsible for providing written and oral communication with referral sources, youth, families, and care teams
September 2013-January 2016 Omaha Home for Boys, Omaha, NE
Admissions & Family Support Specialist, Family Homes and Juvenile Residential Program
- Responsible for interviewing and assessing program applicants to determine eligibility
- Responsible for providing notification and recommendations for denied applicants
- Responsible for arranging intake and completing required admissions reports for accepted youth
- Responsible for communicating with parents, families, and a wide array of community partners
- Responsible for developing and implementing transitional plans for youth, and continuing supportive contact with youth and families after program completion
August 2010-September 2013 Capstone Behavioral Health, Omaha NE
Family Support Worker Supervisor, Family Homes
- Responsible for hiring, supervision, and disciplinary action of Drug Testing, Visitation, and Family Support staff
- Responsible for training, and ensuring staff professionalism and competence to meet the needs of their caseloads
- Responsible for program development in collaboration with referring agencies, legal parties, client needs, and staff
- Responsible for providing written and oral communication with referral sources, clients, legal parties, and staff
- Maintaining a caseload of clients and meeting quality service standards
June 2008-August 2010 Heartland Family Service, Omaha NE
Program Specialist II, Children’s Emergency Shelter
- Responsible for direct supervision of youth, ages 0-18
- Responsible for developing and implementing educational programs for youth
- Responsible for daily care and activities for youth
- Responsible for providing written and oral communication with referral sources, legal parties, youth and families
- Responsible to provide transportation when necessary
May 2005-April 2008 Grace University Omaha, NE
Administrative Assistant, Facility Services
- Responsible for managing daily coordination and scheduling for Facility Services team
- Responsible for planning and coordinating annual projects in collaboration with faculty, staff, and students
- Responsible for planning and coordinating service staff for campus events
- Responsible for managing and training student staff
May 1998-May 2005 FLUFF Ministries, Ft Calhoun NE
Senior Leader & Mentor
- Responsible for developing mentoring program for girls age 13-19
- Responsible for volunteer recruitment and training
- Responsible for developing parent resource program for parents of participating youth
- Responsible for creating and teaching curriculum for youth and parent programs
August 1997-May 2008 Livingstones Academy, Omaha, NE
Individualized Education Instructor, Home Sites
- Responsible for direct care and supervision of youth, ages 0-16
- Responsible for parent education and service referral
- Responsible for developing and implementing daily educational activities
- Responsible for tutoring a variety of subjects and proctoring exams
- Responsible for planning and completing educational field trips
Education
Degrees and Certifications in Progress
- Emotional Intelligence Life Coach (Transformation Academy)
Earned Degrees and Certifications
- REBT Mindset Coach (Transformation Academy, 2020)
- Entrepreneurship Coach (Transformation Academy, 2020)
- Business Coach (Transformation Academy, 2020)
- Business Life Coaching (Transformation Academy, 2020)
- Employee Performance Coach (Transformation Academy, 2020)
- Certified Master Life Coach (Transformation Academy, 2019)
- Certified Art Therapy Coach(Transformation Academy, 2019)
- Certified Group Coach (Transformation Academy, 2019)
- Certified Speaker and Facilitator (Transformation Academy, 2019)
- Certified Transformational Life Coach (Transformation Academy, 2019)
- Certified Life Story Coach (Transformation Academy, 2019)
- Certified Relationship Workshop Facilitator (Transformation Academy, 2019)
- Certified Forgiveness Coach (Transformation Academy, 2019)
- Certified Mindfulness Practitioner (Coaching Studies Academy, 2019)
- Certified Emotional Intelligence Practitioner (Priority Academy, 2019)
- Youth Worker Certificate (University of Nebraska, Omaha Home for Boys Partnership, 2015)
- Master of Arts (Grace University, 2007)
- Bachelors of Science (Grace University, 2005)
- General Education Diploma (Omaha Public Schools, 1999)
References Available Upon Request